Past Trainings



NC EAPA September 2017  Training

The Experience of Muslims in the Workplace and How the EAP can Support Muslim Employees”

WHEN:  Friday, September 15, 2017

TIME:    8:30am – 4:00pm

WHERE: Morehead Manor

914 Vickers Ave

Durham, North Carolina 27701

HOTEL INFORMATION: Make reservations online HERE.

Aloft Downtown Durham (a few minutes away from the meeting location)  $145/night

345 Blackwell Street. Durham, NC 27701, United States

Phone: (919) 402 5656



Title:    The Experience of Muslims in the Workplace and How EAP can Support Muslim Employees
Bio:    Imam Shane Atkinson spent twenty years caring for patients as a Board Certified Orthotic and Prosthetic Practitioner. In 2011 he was awarded an Ijaza (Masters level traditional degree) to teach Islamic theology, law, and spirituality. Shane entered the Clinical Pastoral Education program at UNC Medical Center in 2015 as the first Muslim in their department. Shane completed a rigorous four units of Clinical Pastoral Education (CPE), and now teaches in UNC’s CPE program as well as serving on their Professional Advisory Group. Shane currently works at Elon Universities Truitt Center for Religious and Spiritual Life as their Muslim Life Coordinator. Since 2015, Shane has served as Associate Imam at As Salaam Islamic Center in Raleigh, North Carolina.

Session Description:    As the number of Muslims increase in the workplace, now more than ever, EA Professionals need a firm understanding of Islamic beliefs, practices, and concerns. Cultural and Religious differences that may present a barrier to communication can be effectively bridged with the appropriate knowledge and empathic approach. Our sessions will address the most common issues Muslims struggle within the workplace such as accommodations for prayer, allowances for head coverings, and navigating dietary restrictions. We will explore best practices when offering emotional support as the Muslim community shy away from seeking counsel and advice from people outside of their immediate family.



Title:      Considering a Different 1%: Military Families in the United States
Bio:    Rachel Kaufmann, MA, LPC, CEAP is Director, Specialty Programs for the ValueOptions Federal Services Inc., a division of Beacon Health Options. In that role she is responsible for the overall management and operations of an outreach team and a Wounded Warrior Resources team which are part of Military OneSource, an employee assistance program for active duty, National Guard and Reserve servicemembers and their immediate family members. Prior to that, she worked as an EAP Workplace Consultant providing EAP consultation to over 100 client companies. Rachel has worked in the field of Employee Assistance since 2005 and received a bachelor’s degree in Biology and Psychology from Scripps College, holds a Master of Counseling degree from Webster University, and received Certification as an Employee Assistance Program professional in 2009.
Description:     North Carolina trails only California and Texas in the sheer number of military members who call the Tar Heel state home. In 2016, this number was 129,049, out of 9.5 million residents, or about 1.35%. It’s important for EA professionals in North Carolina to understand the characteristics of military families: demographic information, challenges unique to the military and challenges in common with civilian communities. We will explore our own biases about military families and share tips and insights on treating these families. We’ll end our session with an exploration of resources for learning more about military families, as well as counseling and other resources which can assist you in your work with them.

You and the Police: EA Professionals Working with Law Enforcement

DECEMBER TRAINING – Helping Managers Manage Grief in the Workplace

DECEMBER 2, 2016

8:30 – 4:00 PM

Hilton University

Charlotte, NC



Grief is one of the most painful emotions, and can be complicated when it has to be managed in the workplace. Knowledge of the grieving process within organizations results in better outcomes for some employees (Hall, Shucksmith & Russell, 2013). By the end of this workshop, participants will be able to (1) identify how employees grieve and incorporate stages of grief work, (2) articulate different kinds of grief and demonstrate appropriate responses, and (3) help other employees respond to the bereaved when they return to work.

LaTonya M. Summers is the founder and executive director of the LifeSkills Counseling & Consulting Group. She has helped her staff manage simple grief issues related to the termination or resignation of employees, to more complex grief issues such as their responses to community violence and the recent Charlotte protests. Summers is a doctoral fellow and student at UNCC where she is conducting several studies; one of which is the professional development needs of African-American mental health professionals. She is a devoted wife and mother.

Training Methods: Experiential, and Lecture


Course Title:  Grief and Loss:  Managing through the Transition

Course Description:

It is important for EA Professionals to help managers understand grief and how it can affect employees in addition to work teams. This session will explore the impact of grief in the workplace and how through knowledge, awareness and compassion, managers might be better equipped to provide appropriate support and also encourage their employees to seek out the EA professional for support earlier in their grieving process rather than later.  Recognizing the sensitivity of death and loss as well as coping strategies, managers are often at a loss for how to respond to an employee undergoing this challenging life season.
Biographical Information:

LaSharion Henderson Taylor is a Licensed Professional Counselor Supervisor with 18 years of professional counseling experience. She worked as an EA Professional for over 10 years and has been a CEAP for 13 years.  She also works privately as a professional counselor, coach and Certified Financial Counselor.  In addition, she works as a Learning & Development Consultant teaching and coaching employees and departments on leadership development, organizational change and individual effectiveness.  LaSharion is a Charlotte native who enjoys music, dancing, family time and travel.

Training Methods: experiential, lecture


With Stan Kimer

SEPTEMBER 23, 2016

8:30 – 4:30 PM

Four Points by Sheraton

Morrisville, NC 27560


HB2, General Issues of Diversity and Inclusion , and Impact on Transgender Citizens

North Carolina’s recent HB2 law is having a significant impact on North Carolina’s economy, workplaces and citizens, and is dramatically increasing discussions around diversity and inclusion with a deep focus on our transgender population.  This workshop will help prepare NC EAPA professionals to assist their clients around these areas with three main topics for the day:

  1. What is diversity and inclusion, and what are the growing roadblocks within our culture preventing us from truly respecting and working with each other.
  2. What exactly are the provisions of HB2, and how do they impact organizations and their employees.
  3. Within the context of HB2, how can organizations best support their transgender employees. And what role can Employee Assistance Programs play?


  1. Diversity and Inclusion – and roadblocks
  2. What exactly is meant by “diversity and inclusion” and what are some common theories around diversity
  3. How do we best understand our own diversity and the value it brings?
  4. Stereotyping and unconscious bias, and how these derail diversity and inclusion efforts
  5. The emerging hot topics in the ever evolving diversity field
  6. Specific of HB2 and impact on organizations and employees
  7. Supporting Transgender employees within the context of HB2
  8. The basic terminology and definitions around gender identity and expression
  9. The business rationale for fully supporting transgender employees
  10. Various approaches transgender people take to transition and their employment
  11. The steps of the gender transition process transgender people often undertake
  12. Policies and procedures companies and organizations should execute to support transgender employees / best practices
  13. An in depth discussion – Elaine Martin presenting “my journey as a transgender woman.” This will include enough time for an in depth sharing of emotions during this journey and lots of time for Qs and As.
  14. Trans People … Everything you were afraid to know, but wanted to ask with Elaine Martin
  15. Supporting transgender people and their families through Employee Assistance Programs
  16. Available resources to assist in this area

 Speaker Bios

Stan C. Kimer is a nationally recognized consultant and speaker on all areas of workplace diversity with a deep expertise in LGBT (Lesbian, Gay, Bisexual, Transgender) diversity.  For four years, Stan served as IBM’s corporate global LGBT diversity manager, including overseeing IBM’s development of resources for its Employee Assistance Program around LGBT diversity and establishing IBM’s procedures for supporting transgender employees.   Since retiring from IBM, Stan has trained or spoken in over 30 venues reaching over 2,000 professionals.  He is a certified Out and Equal Workplace Advocates Building Bridges Trainer and a certified Training Management Corp / Berlitz Cultural Competency Trainer / Practitioner.  Within the transgender arena, Stan has provided training to client employee and HR teams, and has assisted with case management of gender transitions in the workplace.

Elaine Martin has recently joined the Total Engagement Consulting team as a part-time consultant on call to assist our clients in the area of transgender diversity.  Elaine is a “trans-woman” who believes that the most important step in activism is “showing up.”  This is particularly true for transgender people because so few people have ever known or met a transgender person.  Familiarity with people different from themselves is very often the key to understanding, respect and support.   Elaine has a robust professional resume which positions her as an ideal consultant in the workplace arena, including training of senior executive teams.  In addition to owning and running her own businesses and being a commercial pilot, she worked in the banking industry as a senior vice president and executive vice president responsible for teams of up to 1,000 people.  Positions included responsibility for all operations, IT, lending operations, corporate marketing, government relations, human resources, product development and more.




NC EAPA May 2016 Training

Friday, May 13, 2016


Hyatt Place Greensboro
Greensboro, NC 27407

Mary Lynn Manns, PhD will be continuing our conference theme of FEARLESS CHANGE!

Training Description:

All strategic leaders, at all levels, will find they must lead change in their organizations. But, even the best ideas and plans can be difficult to execute if leaders do not understand how to guide people through the process of change. This training will present strategies that can be used by everyone who wants to understand the reaction of others, address resistance, and help employees become so interested and involved that they want to change. Not only will participants get the opportunity to discuss their specific challenges, but will also identify specific strategies (patterns) for addressing their challenges in their workplace.

Participants will:

  1. a) identify specific challenges they have in leading and confronting changes in their organizations, particularly tied to the conflict and fear that manifests during times of change
  1. b) identify specific strategies (patterns) they can use to address these challenges

Mary Lynn Manns, PhD is a professor in the Department of Management at UNC Asheville. She has taught students from freshman through graduate level how to “change the world” and was recently awarded Distinguished Professor of Social Relations for her work in change leadership.   Her books, co-authored with Linda Rising, are Fearless Change: Patterns for Introducing New Ideas, 2005 (also published in Japanese and Chinese) and More Fearless Change: Strategies for Making Your Ideas Happen, 2015. Mary Lynn has given numerous presentations on the topic of change leadership at conferences worldwide and organizations that include Microsoft, Proctor & Gamble, Avon, and

Friday, December 4, 2015


Hilton Charlotte Executive Park
5624 Westpark Drive
Charlotte, NC 28217
(704) 527-8000


We will have an outstanding speaker, Diane Frea, SPHR, SHRM-SCP, MA providing the following presentations:

Morning Session: Taming the Abrasive Boss

Who hasn’t worked under, over or with someone who causes unnecessary roughness in the workplace? Abrasive leaders are generally high performers who defend against perceived threats to their survival with aggression. Negative perceptions and complaints about their management style can derail promising careers and pose significant risk for employers.

What’s this dynamic about? We will discuss what motivates abrasive leaders and how they differ from bully bosses.  Learn how to intervene, set boundaries and offer hope and help, preventing future damage. This session, based in the theory and research of the Boss Whispering Institute, will examine defense mechanisms and how to get abrasive bosses to see and change their destructive ways.

Afternoon Session: Get Calm. Get Curious. Get Moving.\

What’s the secret to adapting and recovering from adversity, change, misfortune – even trauma or tragedy?  Can we practice to become stronger as a result of stress — to thrive, not just survive? We will examine factors that affect emotional resilience using a combination of seated/supported movement, mindfulness practices and group discussion. Participants will  experience strategies to maintain poise and focus in the face of challenges, actively cultivating ways to bounce back, physically and emotionally.

Diane Frea created Mind Over Matter LLC to promote her services as an executive coach, presenter/facilitator, mediator, human resources consultant and yoga teacher. Previously, she held various leadership roles with The State Media Company in Columbia, SC, most recently as Vice President of Human Resources.

Diane has been trained by the original Boss Whisperer in the art, science and practice of coaching high-potential executives whose abrasive behaviors rub people the wrong way. She also has been certified in career coaching.

She is an adjunct instructor in the Corporate and Continuing Education Department with Midlands Technical College. She teaches yoga and trains yoga clients one-on-one at the Katie and Irwin Kahn Jewish Community Center and Southern Sky Yoga. Her primary teacher training is with YogaFit, whose mission is to bring the mind-body-spirit benefits of yoga to the masses.

Diane has a bachelor’s degree in journalism from the Ohio State University and a master’s degree in Organizational Change and Leadership from Columbia College.

Diane maintains her certification as a Senior HR Professional with HRCI and SHRM. She is immediate past president of the Columbia chapter of the Society for Human Resource Management, an associate of 500+ HR professionals in the Midlands.

Friday, September 11, 2015


Four Points by Sheraton
1200 Claren Circle
Morrisville, NC 27560
(919) 380-1221

Morning Session: Corporate and Organization Support for Transgender People: The Whys and Hows with Stan Kimer

Participants will be able to:

-Understand the basic terminology and definitions around gender identity and expression

-Understand the business rationale for companies and organizations for fully supporting transgender employees

-Explore the various approaches transgender people take to vocation decisions around transition

-Understand the steps of the gender transition process that transgender people frequently undertake

-Understand policies and procedures companies and organizations should execute to support transgender employees / best practices.

-Learn how to support transgender people and their families through Employee Assistance Programs

-Learn about available resources to assist in this area 

Afternoon Session: Micro-aggressions: How to identify and correct with Jacquelyn Hallum and Lisa Eby

Participants will be able to:

-Define and understand the concept of micro-aggression and the role of implicit bias

-Identify the forms of micro-aggressions

-Understand the neurobiology of our threat and reward responses including the impact of toxic stress

-Utilize strategies to decrease micro-aggressions